BSB40215 - Certificate IV in Business

Learn the essential skills to help you build a career in business.

The business sector is one of the largest general careers industries in the world. Fast-track your career with transferable skills you can apply in any business environment.

Learning Sphere
RTO Code 91718

Level up your resume with real world business skills

A Certificate IV in Business will teach you the essential skills you need to develop a solid career foundation in the business sector.
The course subjects give you an insight into real world application of those skills across a range of industries and will help you identify which areas of specialization you want to focus your career on.

The pathway to a career in business starts here

There is high demand for qualified and skilled business support staff throughout the Australian business sector across every industry. 

A Certificate IV in Business is the ideal first step on the business career ladder and can help open new doors to a range of career opportunities.

What you’ll learn

The BSB40215 Certificate IV in Business is for individuals to carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. This qualification has been superseded and is currently in a transition to a new qualification. In line with our registering body requirements the existing qualification is still able to be enrolled in, completed and have qualifications issued. We will be offering the new qualification within the next 6 months.

Core subjects

  • BSBWHS401 – Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Elective subjects

  • BSBRSK401   Identify risk and apply risk management processes
  • BSBMGT403  Implement continuous improvement
  • BSBMGT402  Implement operational plan
  • BSBXCM401  Apply communication strategies in the workplace
  • BSBCMM401 Make a presentation
  • BSBCUS401   Coordinate implementation of customer service strategies
  • BSBCUS402   Address customer needs
  • BSBWOR404 Develop work priorities
  • BSBWOR403 Manage stress in the workplace

Elective units are subject to change.

Career opportunities

  • Administration Assistant
  • Office Assistant
  • Accounts Clerk
  • Accounts Payable Clerk
  • General Clerk
  • Junior Personal Assistant
  • Receptionist
  • Word Processor
  • Administrator
  • Executive Personal Assistant
  • Office Administrator
  • Project Officer
  • Sales Account Assistant
  • Sales Agent
  • Team Leader (Contact Centre)
Graduates of this course achieve excellent career outcomes.
of graduates were satisfied with their training
of graduates enjoy improved work status such as higher skilled work or higher pay
is the average salary earned by graduates entering their first full time job after graduating
* Information provided by

BSB40215 Certificate IV in Business

Study with one of Australia’s most successful RTO’s.

Funded via Smart and Skilled:

1st qual: $1580

not 1st qual: $1,850

concession: $240

traineeship or fee exemption: $0

Course Duration: Approximately 12 months
Delivery Mode Options: Classroom  | Online (real time) classroom | Online | Workplace | Combination of above | Traineeship
Attendance Requirements: This course has mandatory attendance requirements. Please refer to the individual course information sheet
Vocational Placement: Not applicable for this course.